1. Can you customize my design?
Yes, OEM & ODM services are available to meet your specific requirements.
2. Are the materials used environmentally friendly?
Yes, our products are made from environment-protecting materials ensuring safety and sustainability.
3. What is the typical delivery time for orders?
Delivery time depends on quantity. Normally, bulk orders (under 5000pcs) take 30-35 days, while available designs can be shipped in 7 days.
4. What is your Minimum Order Quantity (MOQ)?
Our normal MOQ is 100 pcs. However, small quantity trial orders are available to check the quality first.
5. Can I get a refund for the sample cost?
Yes, the sample cost will be fully refunded once the formal order is confirmed.
6. How do you ship the goods and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 5-7 days. Airline and sea shipping options are also available for larger shipments.