❓
Frequently Asked Questions
1. What materials are used in this play kitchen?
The kitchen set is primarily made of high-quality MDF and Bass Plywood, ensuring durability and a natural feel. All materials are eco-friendly and meet international safety standards.
2. Is the product certified for child safety?
Yes, our products comply with the strictest international safety standards, including EN71-1,2,3 and ASTM-F963 certifications. We perform regular batch testing to ensure complete safety.
3. What is the recommended age for this toy?
This wooden play kitchen is designed for children aged 3 years and older (Age Grade 3+).
4. Do you offer OEM/ODM services for custom designs?
Yes, we provide full OEM and ODM services. We can customize colors, logos, and packaging based on your specific requirements. We also sign NDAs to protect your proprietary designs.
5. What is the standard lead time for orders?
For brand-ready items, the lead time is approximately 7-10 days. For custom OEM/ODM orders, the production cycle typically ranges from 45 to 55 days depending on the order volume.
6. How is the product quality guaranteed?
We guarantee that all received products are qualified. In the rare event of broken parts, we provide replacements based on photographic evidence. Our products have also been globally insured since 2017.