❓ Frequently Asked Questions
Q1: Can you print with a customized logo and package?
Yes, we can. Please provide us with your artwork and MOQ requirements for verification.
Q2: How long does it take to receive a sample?
Samples usually take 2-3 days to prepare and are delivered within 5 days. Sample costs are refundable upon order confirmation if the quantity meets the MOQ.
Q3: How can I obtain a price quote?
We generally quote within 24 hours of receiving an inquiry. For urgent requests, please mention it in your inquiry for priority handling.
Q4: What are the accepted payment terms?
We accept Trade Assurance, TT, and Secure Payments for both sample and regular orders.
Q5: What is the lead time for mass production?
Lead time depends on order volume and season. We recommend starting inquiries two months before you need the products in your country.
Q6: What are your delivery terms?
We accept EXW, FOB, CIF, and other standard delivery terms to suit your logistics needs.